By Maiysha Claiborne MD on Friday, 07 August 2020
Category: Dr Maiysha

Understanding the Meaning of Communication

After talking about behavior flexibility and how there are no resistant listeners, only inflexible communicators, it's time to take it a bit further. Consider that a person's reaction to your communication could actually be a function of your communication.

So, last week I had a huge misunderstanding with a good friend of mine. I was speaking with her about an agreement between us and I made a suggestion that she interpreted as me telling her to go and ask a third party for help. Two days later, I found out that this third party was upset with me because I had pulled them into the agreement between me and said friend of mine.

When we finally got to the bottom of it, we discovered that I said something that she interpreted in a different way, and then took an action consistent with that. It all got worked out, and we clarified what I actually meant.

Is it possible to say that it was my fault? Probably not directly, but I do have to be responsible for the way I communicated. 

Being Responsible for Our Communication

"Does that mean I have to be responsible for everyone's reaction to what I say?" Not really. We can't control other people's reactions, but we can sharpen our communication skills to land our message in the best way possible.

You see, if we are 100% responsible for OUR communication it allows for us to get better and better so that as time goes on we are more confident, clear and have less mishaps like I did with my friend. Makes sense?

I'm not suggesting that we walk on eggshells for people either. Once again, that is expecting to control other people's reactions. There is a difference. This is a practice in saying what you mean but in a way that others ALSO experience clearly your intention. Make sense?

Takeaways 



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